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Jessie Sotomayor

SoothWare Tutorials 3 Replies

Started by Jessie Sotomayor. Last reply by Tim Ogilvie Feb. 29, 2008.

Tim Ogilvie

Help 2 Replies

Started by Tim Ogilvie. Last reply by Tim Ogilvie Sep. 13, 2007.

Tim Ogilvie

Feature Suggestions

Started by Tim Ogilvie Mar. 9, 2007.

 

Blog Posts

Jessica Ogilvie

SMX Advanced Seattle

Soothware will be exhibiting at SMX Advanced in Seattle, WA from Tuesday, June 3rd through Wednesday, June 4th. Please stop by if you'll be at the show! We'd also be happy to schedule a time to meet or demo the Soothware platform.

Posted by Jessica Ogilvie on May 5, 2008 at 11:30am

Tim Ogilvie

Video tutorials

We've added a number of video tutorials around the site. There are two on the homepage (www.soothware.com) that provide a little more detail on the Soothware service and how to get started. We've also added a number of videos in key areas of the site that provide additional detail on how to take advantage of our conversion tracking, our bid management tools, our reporting, and our campaign management section.

We plan to add new tutorials for all key areas of the site - stay tuned.

Posted by Tim Ogilvie on April 5, 2008 at 6:30pm

Tim Ogilvie

Soothware at AdTech San Francisco

A few of members of the Soothware team will be in San Francisco for the Adtech conference (Tuesday the 14th and Wednesday the 15th). If you're in the area, or in town for the conference, let us know and we'd love to meet up.

Posted by Tim Ogilvie on April 3, 2008 at 6:37pm

Tim Ogilvie

Search marketing expo (SMX)

The Soothware team is currently exhibiting at the SMX Expo hall for the next two days (Feb 27 & 28). We'd love to meet you if you're in the area and would like to stop by!

We'll also have a booth at Search Engine Strategies in NY (March 17-20). If you like to meet up at either location, please drop us a line!

Posted by Tim Ogilvie on February 27, 2008 at 12:33pm — 2 Comments

Tim Ogilvie

Tracking display advertising & email

We've recently added the option to track your display advertising, email advertising and other online marketing placements through Soothware. This allows you to track the performance of external placements alongside your SEM spend and understand what is working best for you.

We don't currently offer optimization services against this spend, but it's a solution that we're outlining right now. Expect a solution sometime in 2008 that will likely include the Right Media Exchange and other… Continue

Posted by Tim Ogilvie on January 3, 2008 at 9:53am

Inside AdWords

Product extensions available to all U.S. advertisers

Beginning today, all U.S. advertisers can get started with a new feature of AdWords called product extensions. Like Ad Sitelinks, which we introduced earlier this month, product extensions are a way for you to enrich your existing AdWords ads with more relevant and specific information. Product extensions allow you to use your existing Google Merchant Center account to highlight your products directly in your search ads. When your AdWords text ad appears, and your Google Merchant Center account contains products that are relevant to the searcher’s query, product extensions show the images, titles, and prices of your products in a plusbox under your ad.


With product extensions you can show users the products from your site that are most relevant to their current query. You're charged the same cost-per-click (CPC) whether a user clicks on your main text ad or any of the offers within the product extensions plusbox; however, you won't be charged if a user simply expands the plusbox without clicking through to your site. Advertisers who implemented product extensions during our beta found that the additional product information helped improve the performance of their search campaigns. For example, Zeta interactive, who manages advertising for SonyStyle.com, reported seeing over a 10% increase in clickthrough rate (CTR) for their ads with product extensions.

Like Product Listing Ads, which we announced as a limited beta earlier this month, product extensions are part of our effort to make ads more useful and relevant for shopping-related queries by allowing advertisers to include relevant product information directly within the ad. However, unlike Product Listing Ads, which are automatically targeted and priced on a cost-per-action (CPA) basis, product extensions are priced on a cost per click (CPC) basis and will only display when your ad is triggered by one of the keywords in your product extensions enabled campaigns. What's more, product extensions give you the option to prefer which products are displayed when a user’s query triggers your ads. For example, you may sell dozens of laptop computers but you want to promote the newest or best selling inventory using product extensions when a user searches for 'laptop computer' on Google.com. By making a simple addition to your Merchant Center account, you can easily control the products that display for certain queries. Of course, you can always use automatic targeting, and let AdWords determine the most relevant products in your account to a user’s query.

It's easy to get started with product extensions. First, log in to Google Merchant Center and add your Adwords customer ID to your account. Then, simply visit the campaign settings tab in your AdWords account, find the 'Ad extensions' heading and select the option to "Use product images and information from my Google Merchant Center account." No need to create new campaigns or ad groups, update your keywords or change your ad text. Product extensions are available now to all U.S. advertisers, but remain in a limited beta outside the U.S. Over time, we hope to offer product extensions to all advertisers globally.

Think2010: Experimentation is worth the risk

When it comes to testing and experimentation, there's always a risk-reward scenario to play out. You could go with what you know and what feels comfortable -- or you could try something new and see how it fares. It could really pay off, but it could also flop. If you're responsible for cooking a big Thanksgiving feast this week, you may feel that lots of experimentation is clearly not worth the risk. When you think about your approach to marketing in 2010 however, testing and experimentation should be key elements.

With digital marketing, testing is a low-cost, fast way to learn. The ability to start, stop, or change your approach is easy and actually applying what you learn -- so you can capture the greatest opportunity -- can happen very quickly.

When you market online, the cycle of launching, measuring, and optimizing happens quickly and continuously. The more nimbly you manage this cycle, the stronger your results will be. Don't be afraid to try and possibly fail -- whether you're testing a new creative message, a new communication platform, a new promotion, or another strategy. The long term benefits of successful testing can quickly and easily outweigh the short term costs.

Brett Keller, CMO of Priceline.com, echoes these thoughts on the value of experimentation.

Here are a few testing ideas to apply in 2010:
  1. Use Website Optimizer to test content (e.g. headline, copy, images) or design alternatives for your landing page. This tool will help you quickly identify and implement the combinations that drive most conversions.
  2. Use YouTube as a focus group. Beyond monitoring views, ratings, and comments, use YouTube Insight to learn what's resonating, and where. Based on what you learn, invest in your 'winning' content by driving traffic via sponsored videos, altering your associated messaging in search campaigns, and ramping up geo-targeting in the areas where your video over-indexes in popularity. You may even consider testing that video as a TV spot (e.g. via Google TV Ads).
  3. If you're not yet using display ads, commit to testing them. Use Display Ad Builder to build display, rich media, and video ads in minutes by incorporating your own text, images, and logo into one of our professionally designed templates. This allows you to test a creative message and learn what is working before investing in a deeper level of creative support.

Take advantage of advanced reports

For a long time, the Report Center has been the place to go to find detailed data about your campaign performance. Reports with dimensions like geographic performance and time of day can give you new insights through metrics that aren't available on the campaigns tab.

But there can be drawbacks to using the Report Center: customized reports take time to set up and run, and you have to navigate back to the Campaigns tab to take action on any insights you discover.

We're addressing these issues by better integrating advanced performance data into campaign management. Now, instead of running a placement performance report, you can manage your automatic placements on the Networks tab. Rather than run a search query report, you can use the "See search terms" option on the Keywords tab to see which searches are bringing up your ads. And if you prefer to look at your reports in a spreadsheet program, you now have the option to download nearly every table in your account (look under the "More actions..." menu above each table).

You can also use new segmentation functions to slice and dice your data directly within campaign management. Click on the "Filter and views" menu above your statistics, then choose the "Segment by" option to see different the levels of detail available for display.


The segmentation options available to you differ depending on whether you're looking at keywords, ad groups or campaigns. If you're looking at keywords, you can segment by match type. If you're looking at campaigns or ad groups, you can segment by network to quickly compare your performance on Google and search partner sites to your performance on the Content Network.

In addition to these segmentation options, we've recently introduced time-based segmentation for your campaigns, ad groups and keywords. Now you can break out statistics by day, week, month, quarter or year to isolate changes in your performance. For example, if your performance summary graphs show a sharp decrease in clicks, segmenting by day can show you changes in other statistics that might explain why your drop in traffic occurred.

You can also segment by day of the week. This option is helpful if you're looking for help with ad scheduling. Try segmenting your performance for the past few months: if your performance is dramatically different on a given day of the week, you can modify your bids to account for the change in user behavior.

We'll be bringing even more data from the Report Center into the Campaigns tab over the coming months. So next time you're searching for insights you can use to improve your performance, you won't have to look very far.

Posted by Dan Friedman, Inside AdWords crew

Think2010: Recap of the Four Winning Moves webinar

Last week, Google’s US Managing Director Bonita Stewart hosted the 2nd webinar in the Think2010 series, entitled “Think2010: Four Winning Moves for 2010.” She discussed tools and strategies that you can use to differentiate your offerings, increase competitive advantage, and ultimately seize opportunities as the economy recovers. Below are the four key takeaways from the webinar:

1) Use precision - Flexibility yields stealing share: Utilizing precision through search can serve as the world’s largest focus group and allow you to understand how consumers want to engage with brands. Tools like Google Analytics and Insights for Search can help you increase this precision.

2) Develop deeper connections - Consumers want to connect: Understand your audience and how they are communicating, then develop marketing campaigns to target your ideal consumers. Utilizing new communication technologies within ad creatives can make your advertising more interactive. Advertising on community centric mediums like YouTube can help to increase brand engagement and ultimately help you develop deeper connections with consumers.

3) Innovate - Marry the art and the science: News and optimism about the economic recovery have increased over the past few months. Business leaders across the globe are thinking forward and seizing the opportunity to throw out old marketing rules and embrace innovation as they gear up for 2010. Large brands like GM and JetBlue, for example, are coming up with new digital strategies to act nimbly and ensure they're prepared for the opportunities the recovery will offer.

4) Be relevant - Consumers don’t stop searching: It’s important for you to stay engaged and in touch with consumer demands. Keeping a pulse on search trends is a live, real-time way for you to stay up to date on consumer interest and sentiment.

If you missed this webinar and would like to learn more, please visit the Google Business Channel on YouTube to see the recorded version. Also, be sure to stay engaged with the Think2010 series at www.google.com/think2010 where you can view videos, blog posts and future webinars.

Upgrade to AdWords Editor 7.6.1

AdWords Editor version 7.6.1 is now available for Windows and Mac. This new version includes support for ad scheduling, advanced location targeting, YouTube Promoted Video ads, and other features. For a complete list of changes and instructions, visit our release notes.

If you're already using AdWords Editor, you'll be prompted to upgrade automatically. If you're not already using it, you can visit our website to download AdWords Editor. To learn more, take a look at our AdWords Editor Help Center.


 
 

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